Return Policy
SELLER products are considered intimate apparel(s).
In accordance with Federal and State Health Code Regulations, bodysuits, shape wear products, etc., are considered intimate apparel(s) and are NON-REFUNDABLE. The only exceptions are manufacturer’s defects.
SELLER has a 100% GUARANTEE that your purchase has been unused, unworn, and handled with care.
SELLER policy states: All sales are final. All purchases that appear to be discrepant over $50.00 are subject to be returned at the consumer’s expense and must be addressed to the vendor; Snug Camisoles. Returns must be notified to vendor within 24 hours of being delivered.
Any inquiries should be notified to info@snugcamisoles.com within 24 hours of delivery including:
-Purchase Order Number (P.O.#)
-BUYER Contact Information including: First and last name of purchaser, and a valid email address.
-Include a statement of the problem.
Clearance and discontinued items cannot be returned as they may have been drastically reduced, and are often one of a kind. All Sale items are clearance and discontinued items. Discounts have been applied. There are NO returns or exchanges on any SALE items!
Wholesale Terms & Conditions
All sales made by SNUG Camisoles (“Seller”) to you (“BUYER”) are governed by these Terms and Conditions of Sale unless otherwise indicated by SELLER in writing.
PLEASE READ THESE TERMS AND CONDITIONS OF USE BEFORE PLACING AN ORDER. DO NOT PLACE AN ORDER UNLESS YOU UNDERSTAND AND AGREE TO ABIDE BY THESE TERMS AND CONDITIONS. SELLER RESERVES THE RIGHT TO AMEND OR MODIFY THESE TERMS AND CONDITIONS OF SALE AT ANY TIME AT ITS SOLE DISCRETION.
These Terms and Conditions of Sale (as set forth on this website) supersede the terms and conditions of BUYER’s purchase order(s) and will govern all transactions between BUYER and Seller. These Terms and Conditions of Sale also apply to all future transactions unless modified in writing signed by Seller and BUYER.
Payment Terms
Seller accepts cash/certified funds including; a cashier’s check or money order, Electronic Funds Transfer (EFT), Automated Clearing House(ACH) Transactions, Visa, MasterCard or Discover. Net terms will be accepted with pre-approved credit upon credit terms determined by Seller. BUYER will be charged a $50 service charge for any returned check. Custom orders require different payment terms, as specified below. Pre-paid orders will be charged in full upon first shipment, even if multiple shipments may occur. Credit card orders in excess of $2,000 will be charged in full on the day the order is placed, regardless of actual ship date.
Shipping
BUYER is responsible for all shipping and freight charges, FOB SELLER’s warehouse. Orders received prior to 4:00 PM (Eastern Standard Time) will be shipped out the following business day, subject to availability. Inventory will fluctuate on seasonal items. Orders are regularly shipped by UPS. Seller will ship using a carrier designated by BUYER upon request, provided that BUYER supplies their own shipping account number and information. However, if a carrier designated by BUYER charges Seller for such charges due to the Seller having an invalid or delinquent account, the amount of such charges incurred by the carrier plus an additional $25.00 administrative fee will be billed to BUYER and payable upon deliver or receipt of goods, whichever comes first. Seller will not be responsible for shipping delays caused by a carrier. Shipping charges may be billed separately on credit card orders.
Default
BUYER will also be responsible for and shall reimburse Seller for any collection agency fees up to 30% of the balance owed, reasonable attorneys’ fees, and all other reasonable costs and expenses which may be incurred by Seller in the enforcement of these Terms and Conditions of Sale and/or the BUYER Order. BUYER acknowledges that these charges, fees, and expenses are reasonable under the circumstances as an estimate of the damages Seller is likely to suffer if BUYER defaults in its payment obligations.
Resale of Merchandise
BUYER is prohibited from reselling any merchandise purchased from Seller that has not been altered, dyed, printed, embroidered, relabeled or otherwise modified from its original form without the prior written consent of Seller, which may be withheld at Seller’s sole discretion.
Notice of Defects
BUYER is responsible for inspecting the merchandise upon receipt. BUYER shall notify Seller in writing WITHIN 24 HOURS OF BUYER’S RECEIPT OF THE MERCHANDISE of any claims for damages resulting from any defect in the merchandise discovered by BUYER, including, , claims related to shortages, quality, or specification. Seller shall not be responsible for shortages when shipments are directed to a third party other than BUYER. UNDER NO CIRCUMSTANCES WILL SELLER ACCEPT CLAIMS OR RETURNS OF MERCHANDISE WHICH HAS BEEN ALTERED OR MODIFIED IN ANY MANNER (DYED, PRINTED, EMBROIDERED, RELABELED, LAUNDERED,TAG REMOVED OR THE LIKE). Seller shall not be responsible for fallout or loss which occurs during the garment dye process.
BUYER’s failure to provide written notice of a claim, as set forth in these Terms and Conditions of Sale, shall constitute a waiver of any claim BUYER may have for damages resulting from such defects.
Prices, Quantities, Styles, Colors
Prices are subject to change without notice. All merchandise will be shipped at the prices in effect at the time of shipping. SELLER reserves the right, at its sole discretion, to change or discontinue styles, colors, sizes or fabrics. All orders are subject to availability.
SELLER CANNOT GUARANTEE VARIANCES IN COLOR, SHADE, SIZE AND CONSTRUCTION OF STOCK MERCHANDISE. SELLER HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED FROM ANY AND ALL TRANSACTIONS BETWEEN BUYER AND SELLER AND SHALL NOT APPLY TO THE MERCHANDISE SOLD BY SELLER. Actual colors may vary depending on settings and equipment used in viewing our website.
LIMITATION ON LIABILITY
BUYER ACKNOWLEDGES THAT SELLER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES (EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), OR PERSONAL INJURIES OR DEATH RESULTING FROM USE OR SALE OF THE SELLER’S MERCHANDISE.
No Liability for Outside Vendors
Seller shall not be liable for any work performed by any third party vendor referred by Seller and hereby waives any right to assert any claim against Seller for work performed by any other third party or vendor, including but not limited to claims for negligent referral, agency, or respondent superior.
BUYER’s Credit Worsens
Seller has the right, in addition to other remedies provided by the law, to terminate any delivery or suspend further deliveries of other shipments in the event BUYER fails to pay for any shipment when the same becomes due. Should BUYER’s financial condition become unsatisfactory to Seller, in Seller’s sole discretion, Seller may require cash payments in advance or other security satisfactory to Seller prior to shipment of merchandise.
Special Terms Applicable to Custom Orders
The following terms and conditions shall apply to custom orders. A custom order is any order requiring modification of goods from its original form including but not limited to altered, dyed, printed, embroidered, or relabeled. All custom orders require a 50% deposit prior to commencing production, with the balance to be paid upon terms assigned by Seller. Order will not be placed without signed order confirmation from BUYER. NO MODIFICATIONS OR CANCELLATIONS WILL BE ALLOWED ONCE ORDER CONFIRMATION HAS BEEN SIGNED AND MERCHANDISE HAS ENTERED PRODUCTION. All custom orders have to meet the minimum ordered quantity of 3,000 units. All trims such as labels, hang tags and price tickets must be received by the Seller at least three weeks prior to the order confirmation otherwise delivery will be revised. Delays in the approval phase of a custom order may result in delivery delays. Seller will revise ship date as delays occur. All orders ship within +/- 5% of the total quantity ordered. BUYER will be billed for actual quantity ordered. All shipping costs are the responsibility of BUYER, FOB Location specified on order confirmation. All custom order sales are final, based on approval of pre-production sample. No returns of custom merchandise are allowed. BUYER shall assert claims for shortages or defective merchandise in accordance with the Terms and Conditions of Sale within 2 days of receipt of goods by the BUYER. Shipment and receipt dates quoted to BUYER will be approximate and are not guaranteed. Seller will not be liable for delays arising or resulting from customs inspection, clearance, or acts of omission by BUYER. Seller adheres to industry-wide standards for tolerances on each point of measure. Refer to approved spec sheet by style for this information. Seller also adheres to industry-wide standards on piece dye tolerances. All custom dye colors will be within industry-wide standard tolerance of +/- 15% Seller’s shade band standard.
Jurisdiction/Governing Law
Seller is headquartered in the State of Michigan, United States of America. These Terms and Conditions of Sale shall be governed by and interpreted under the laws of the State of Michigan (without regard to its conflicts of laws principles) and the federal laws of the United States of America. If any provision of these Terms and Conditions of Sale is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Use, which shall remain in full force and effect. BUYER expressly agrees that exclusive jurisdiction for any dispute with Seller, or in any way relating to these Terms and Conditions of Sale, resides in the courts of the State of Michigan and you further agree and expressly submit to the personal and exclusive jurisdiction of the courts of the State of Michigan in connection with any such dispute including any claim involving the merchandise or Seller or its affiliates, subsidiaries, employees, contractors, officers, directors.
Force Majeure
Neither BUYER nor SELLER shall be liable to the other for delays in performance of its obligation hereunder caused by acts of God, war (declared or undeclared), government regulation, terrorism, disaster, strikes, civil disorder, curtailment of transportation facilities, or similar occurrence beyond the party’s control, making it impossible, illegal, or commercially impracticable for one or both parties to perform its obligations under these Terms and Conditions of Sale, in whole or in part.
Miscellaneous
These Terms and Conditions of Sale constitute the entire agreement between Seller and BUYER, superseding any prior agreements between BUYER and Seller. The failure of Seller to exercise or enforce any right or provision of these Terms and Conditions of Sale shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms and Conditions of Sale must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in these Terms and Conditions of Sale are for convenience only and have no legal or contractual effect.
Questions and Comments
Thank you for reading and agreeing to these Terms and Conditions of Sale. Please direct any questions or comments regarding the Terms and Conditions of Sale by electronic mail to info@snugcamisoles.com or by standard mail to Seller at:
SELLER:
SNUG Camisoles
ATTN: BUYER Service
1040 Bennaville Avenue
Birmingham, MI 48009
Wholesale Returns
Returns and Exchanges
All returns and exchanges must be reported within 24 hours in writing to: info@snugcamisoles.com after BUYER’s receipt of merchandise. All returned merchandise must be accompanied by an Authorized completed Return/Exchange Form accompanied with a Return Authorization Number pre-approved, granted and provided by SELLER. BUYER will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error. SELLER is not responsible for lost shipments on items being returned. SELLER will cover the freight costs for shipping exchanged items to the BUYER. All sales are final on “sale” items; returns are not accepted on sale items under any circumstances. Returns will not be accepted on merchandise that has been altered, laundered or modified in any way. All defective or incorrect items will need to be sent back to SELLER for a credit. SELLER will send a prepaid shipping label to BUYER for the defective or incorrect item(s) to be shipped back to SELLER.
Obtaining Return Authorization Form
For any returns/exchanges, a “Return Authorization Form” must be requested within 24 hours after the BUYER’s receipt of merchandise. SELLER will issue a Return Authorization Form if the reason(s) meet the return/exchange policy and criteria mentioned within these terms and conditions. Any returns and/or exchanges without the Return Authorization Form and number issued by SELLER will not be accepted.
Please email requests for Return Authorization Form(s) to: info@snugcamisoles.com. Please give us 24-48 hours to process all requests.
- Please send the completed form by fax or email to: 248-593-8489 or info@snugcamisoles.com.
Returning Items to SELLER
Place the item(s) you wish to return in the original box we shipped to you. Please include your packing slip, return authorization form and or return authorization number written on the outside of the box with the item(s) you are returning. If the original box is not available, you can use any unmarked box appropriate for shipping.
If there are any shipping labels, bar codes, or stickers on the corrugated box from previous shipments, please remove them at this time.
Ship the item with the carrier of your choice to the following address:
SELLER:
SNUG Camisoles
ATTN: Returns Department
1040 Bennaville Avenue
Birmingham, MI 48009
BUYER will receive a credit posted to their account for any such return once it is received and checked in by Seller’s warehouse. Please allow 7-10 days for credit posting.
For questions or assistance with your return, please call 248-320-5438 or by e-mail at info@snugcamisoles.com
